Pre-Order - Kotobukiya

PLEASE READ:

- ALL SALES AND PRE-ORDERS ARE FINAL AFTER 24 HOURS.

- We are impulse buyer ourselves and understand the struggle.  You can cancel your order for FREE within the first 24 hours of purchase.  Any cancellation after the 24 hours period will incur a 20% CANCELLATION FEE.

- We cannot accept returns or exchanges, with exception to the special conditions as outlined in our Return Policy. 

- WE DO NOT SHIP UNTIL ALL ITEMS IN YOUR ORDER ARE IN STOCK. We highly suggest placing separate orders if you'd like to receive your in-stock items before your pre-ordered items.

Pre-Order FAQs: (CLICK HERE FOR MORE)

Here are some major snippet: (Please make sure you read everything in the FAQs link above)

Q: What is the benefit of Pre-Ordering?
A: When you pre-order with us, we guarantee the reservation of your order. Due to the limited nature for some of our products, we cannot guarantee restocks after they are sold out.

Q: When I Pre-Order, do I get my products before everyone else?

A:  Pre-Ordering with us only guarantee your order, it does not mean you will get your item before everyone else.  We cannot control when we get our shipment from our vendors, however, by placing your pre-order with us, you're guaranteed your pre-order even if it is sold out everywhere else.  We value your business and support. 

Q: When do I get charged for pre-orders?

A: You will be charge at the time of order to ensure the reservation of your order.

Do you still have questions?

Whether you're thinking about pre-ordering or you've already placed an order with us and would like to check on the status of your order, please do not hesitate to call or contact us at care@shumistore.com. We're here to help.

---By clicking the button below to pre-order, you acknowledge that you have read  Pre-Order FAQs and agree to our Pre-Order Policy on this page---